The Certified 5-Star Airline Rating is the highest category quality ranking used to certify airline product and service standards awarded to airlines achieving the highest, overall Quality performance, this 5-Star Airline rating recognizes the highest standards of Airport and On-board Product provided by an airline to customers, together with consistent and high standards of front-line staff service across the airport and on-board service environments.
| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Airbus A350 | 97 cm | 48 cm |  |
24 | 2-4-2 |  |
| Airbus A380 | 97 cm | 50 cm | |
36 | 2-4-2 |  |
| Boeing 777-300ER | 97 cm | 50 cm | |
28 | 2-4-2 | |
Airport Lounges
(Business and First Class Only)
A Home Away From Home
The new ‘home’ concept SilverKris Lounge showcases Singapore Airlines’ unique heritage distinguished by a customised batik design screen in the welcome foyer.
Inside, customers can look forward to the familiarity of home with unique spaces modelled after living, dining rooms and kitchens, featuring tastefully selected art pieces. Specially designed productivity pods enable customers to work in privacy and comfort, while signature Singapore Airlines armchairs will be a new feature at all refurbished SilverKris Lounges.
To complete the ‘home’ experience, customers can look forward to more personalised services and a delectable selection of food and beverages, including iconic dishes from Singapore
SilverKris Lounge
Whether you just want to relax over a drink or attend to urgent business before you begin your journey, you can enjoy world-class comfort and service in our SilverKris Lounges at Singapore Changi Airport.
Changi Airport
| Location | Passenger Terminal Building Two Level 3, North Wing Unit 036-133 (Nearer to Gate E) | |
| Opening Hours | 0500 to 2200 hours for First Class Lounge 24 hours for Business Class Lounge |
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| Facilities | · Selection of warm food and light snacks
· Bartender service · Wireless Internet · Internet PCs · Meeting Rooms |
· Restrooms
· Handicapped Restrooms · Shower · Nursing Room · TV |
| Location | Passenger Terminal Building Three Level 3, Unit 03-MS-06 (Nearer to Gate A) | |
| Opening Hours | 24 hours | |
| · Facilities |
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| Location | The Private Room Passenger Terminal Building Three, Level 3 Unit 03-MS-06 (Nearer to Gate A) |
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| Opening Hours | Closed from 0230 – 0530 hours | |
| · Facilities |
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KrisFlyer Gold Lounge
The KrisFlyer Gold Lounge at Singapore Changi Airport’s Terminal 3 is designed cleverly around Singapore Changi Airport’s existing facilities and capitalises on its natural skylight. Buffet food stations and television areas are located inside, while Internet workstations are conveniently placed in the outdoor area overlooking water features and greenery. Stay connected with complimentary WIFI internet access available in the lounge. The KrisFlyer Gold Lounge is open 24 hours daily and is available at both Terminal 2 and Terminal 3.
Sit back and relax
Sample a variety of food and beverages from our self-service buffet and bar counters
Lush surroundings
The KrisFlyer Gold Lounge is designed cleverly around Singapore Changi Airport’s Terminal 3 existing facilities and capitalises on its natural skylight.
Lounge access
You can enjoy access to our KrisFlyer Gold lounge if you are our KrisFlyer Elite Gold member departing on Singapore Airlines Economy Class.
For travellers on codeshare flights, lounge entitlements would depend on the rules of the airline operating your flight.
City /Airport
Singapore – Changi Airport
KrisFlyer Gold Lounge Location
After Customs, Immigration and Quarantine (CIQ) clearance
Passenger Terminal Building Two Level 3, North Wing Unit 036-133 (Nearer to Gates E)
Passenger Terminal Building Three Level 3, Unit 03-MS-06 (Nearer to Gates A)
Opening hours
*Subject to Flight
Schedule Changes
24Hours
Facilities
· Selection of warm food,light snacks and beverages
· WIFI
· Internet PCs
· TV Area
First Class Check-in Reception
At Singapore Changi Airport, Suites, First Class passengers and Solitaire PPS Club members with confirmed bookings on Singapore Airlines operated flights may check in at the First Class Check-in Reception. This service is available daily from 0500 to 2200 hours at Terminal 2, and from 0500 to 0200 hours at Terminal 3.
Porter services
Just like the service in a top-class hotel, our Passenger Relations Officer will greet you when you arrive, and a porter will unload your baggage and assist you through to our elegant First Class Check-in facility, located next to immigration.
Exclusively for you
A private entrance from the lounge leads you directly to Immigration, after which you can proceed to the SilverKris Lounge or to your boarding gate.
Sit back and relax
Our Passenger Relations Officer will handle your check-in while you sit back and enjoy the comfort of the lounge.
Special Services
Priority Check In
Priority Immigration and Security Lanes
Priority Baggage Handling
Singapore Changi Int Apt (SIN)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
At a glance
It starts with a seat. And ends with a smile.
In an exclusive, spacious, 2-4-2 cabin, our Premium Economy Class seats are designed with greater width of up to 19.5 inches for your enhanced comfort. Add that to the extra choices and exclusive privileges, brought together by the award-winning service you love, all you have left to do is sit back, relax, and smile.
Room to stretch
A calf-rest and foot-rest is built right into your seat. For the ultimate snoozing position, just recline (up to a generous 8 inches), stretch out, and enjoy the 38-inch seat pitch.
All within reach
Built within your seat are two USB ports, a fully adjustable personal reading lamp, the ports and the power supply you need to charge your electronic devices.
Stowage space
Keep everything you need right next to you in dedicated stowage areas for your water bottle, laptop, headphones and other personal items.
Entertainment on Board
KrisWorld inflight entertainment
Contents thoughtfully curated with you in mind, with an impressive selection of 1,000 entertainment options, – movies, television programmes, music, games and apps – a video touchscreen handset, and 13.3-inch HD enabled touchscreen monitor with noise-cancelling headphones. On selected flights, stay in touch with family, friends and colleagues with Internet connectivity, as well as text and multimedia messaging.
Food and Beverage
Premium Economy Book the Cook
Reserve your main course from a variety of Premium Economy Book the Cook dishes up to 24 hours before you fly, or select from three meal choices on board. Match the food and altitude with your selection of wine or champagne
In the air
At a glance
It starts with a seat. And ends with a smile.
In an exclusive, spacious, 2-4-2 cabin, our Premium Economy Class seats are designed with greater width of up to 19.5 inches for your enhanced comfort. Add that to the extra choices and exclusive privileges, brought together by the award-winning service you love, all you have left to do is sit back, relax, and smile.
Room to stretch
A calf-rest and foot-rest is built right into your seat. For the ultimate snoozing position, just recline (up to a generous 8 inches), stretch out, and enjoy the 38-inch seat pitch.
All within reach
Built within your seat are two USB ports, a fully adjustable personal reading lamp, the ports and the power supply you need to charge your electronic devices.
Stowage space
Keep everything you need right next to you in dedicated stowage areas for your water bottle, laptop, headphones and other personal items.
Entertainment on Board
KrisWorld inflight entertainment
Contents thoughtfully curated with you in mind, with an impressive selection of 1,000 entertainment options, – movies, television programmes, music, games and apps – a video touchscreen handset, and 13.3-inch HD enabled touchscreen monitor with noise-cancelling headphones. On selected flights, stay in touch with family, friends and colleagues with Internet connectivity, as well as text and multimedia messaging.
Food and Beverage
Premium Economy Book the Cook
Reserve your main course from a variety of Premium Economy Book the Cook dishes up to 24 hours before you fly, or select from three meal choices on board. Match the food and altitude with your selection of wine or champagne