The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.
| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Airbus 319 | 101 cm | 50 cm |  |
8 | 2-2 |  |
| Airbus 320 | 101 cm | 50 cm | |
12 | 2-2 | |
| Boeing 737-800 | 86 cm | 46 cm | 12 | 2-2 | |
Airport Lounges
A Home Away From Home
The new ‘home’ concept SilverKris Lounge showcases Singapore Airlines’ unique heritage distinguished by a customised batik design screen in the welcome foyer.
Inside, customers can look forward to the familiarity of home with unique spaces modelled after living, dining rooms and kitchens, featuring tastefully selected art pieces. Specially designed productivity pods enable customers to work in privacy and comfort, while signature Singapore Airlines armchairs will be a new feature at all refurbished SilverKris Lounges.
To complete the ‘home’ experience, customers can look forward to more personalised services and a delectable selection of food and beverages, including iconic dishes from Singapore
SilverKris Lounge
Whether you just want to relax over a drink or attend to urgent business before you begin your journey, you can enjoy world-class comfort and service in our SilverKris Lounges at Singapore Changi Airport.
Changi Airport
| Location | Passenger Terminal Building Two Level 3, North Wing Unit 036-133 (Nearer to Gate E) | |
| Opening Hours | 0500 to 2200 hours for First Class Lounge 24 hours for Business Class Lounge |
|
| Facilities | · Selection of warm food and light snacks
· Bartender service · Wireless Internet · Internet PCs · Meeting Rooms |
· Restrooms
· Handicapped Restrooms · Shower · Nursing Room · TV |
| Location | Passenger Terminal Building Three Level 3, Unit 03-MS-06 (Nearer to Gate A) | |
| Opening Hours | 24 hours | |
| · Facilities |
|
|
| Location | The Private Room Passenger Terminal Building Three, Level 3 Unit 03-MS-06 (Nearer to Gate A) |
|
| Opening Hours | Closed from 0230 – 0530 hours | |
| · Facilities |
|
|
KrisFlyer Gold Lounge
The KrisFlyer Gold Lounge at Singapore Changi Airport’s Terminal 3 is designed cleverly around Singapore Changi Airport’s existing facilities and capitalises on its natural skylight. Buffet food stations and television areas are located inside, while Internet workstations are conveniently placed in the outdoor area overlooking water features and greenery. Stay connected with complimentary WIFI internet access available in the lounge. The KrisFlyer Gold Lounge is open 24 hours daily and is available at both Terminal 2 and Terminal 3.
Sit back and relax
Sample a variety of food and beverages from our self-service buffet and bar counters
Lush surroundings
The KrisFlyer Gold Lounge is designed cleverly around Singapore Changi Airport’s Terminal 3 existing facilities and capitalises on its natural skylight.
Lounge access
You can enjoy access to our KrisFlyer Gold lounge if you are our KrisFlyer Elite Gold member departing on Singapore Airlines Economy Class.
For travellers on codeshare flights, lounge entitlements would depend on the rules of the airline operating your flight.
City /Airport
Singapore – Changi Airport
KrisFlyer Gold Lounge Location
After Customs, Immigration and Quarantine (CIQ) clearance
Passenger Terminal Building Two Level 3, North Wing Unit 036-133 (Nearer to Gates E)
Passenger Terminal Building Three Level 3, Unit 03-MS-06 (Nearer to Gates A)
Opening hours
*Subject to Flight
Schedule Changes
24Hours
Facilities
· Selection of warm food,light snacks and beverages
· WIFI
· Internet PCs
· TV Area
First Class Check-in Reception
At Singapore Changi Airport, Suites, First Class passengers and Solitaire PPS Club members with confirmed bookings on Singapore Airlines operated flights may check in at the First Class Check-in Reception. This service is available daily from 0500 to 2200 hours at Terminal 2, and from 0500 to 0200 hours at Terminal 3.
Porter services
Just like the service in a top-class hotel, our Passenger Relations Officer will greet you when you arrive, and a porter will unload your baggage and assist you through to our elegant First Class Check-in facility, located next to immigration.
Exclusively for you
A private entrance from the lounge leads you directly to Immigration, after which you can proceed to the SilverKris Lounge or to your boarding gate.
Sit back and relax
Our Passenger Relations Officer will handle your check-in while you sit back and enjoy the comfort of the lounge.
Special Services
Priority Check In
Priority Immigration and Security Lanes
Priority Baggage Handling
Singapore Changi Int Apt (SIN)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
At a glance
Whether you are traveling for business or pleasure, you have the option to relax, work or sleep in our Business Class cabin. With a focus on enhanced personal space and comfort, our luxurious and stylish leather-upholstered seats are fitted on all of our aircraft. Sit back and relax in the comfort of these ergonomically designed seats with 39 to 40 inches of seat pitch. The seat has been specially designed to optimise legroom, letting you stretch out and unwind in the comfort and privacy of a separate cabin.
Relax in one of our lounges before your flight and enjoy complimentary hot or cold snacks and refreshments. On board, enjoy delectable food, wine and personalised service from our award winning cabin crew who will take care of your every need throughout the flight.
Entertainment on Board
SilkAir Studio
Sit back, relax and enjoy our new wireless inflight entertainment system *. Complementing our existing overhead drop-down screens, you can now stream up to 20 Hollywood and international movies, 43 TV features as well as 100 chart-topping music albums via WI-FI directly onto your personal mobile devices at no additional cost.Food and Beverage
Silkwinds
Silkwinds, our award-winning monthly inflight magazine, presents a different perspective on travel in that a destination is an experience and not just a place to visit. With exciting stories and stunning photography, Silkwinds keeps readers abreast of the best in Asia and explores the latest products, food trends, fashion, personalities and entertainment.
Food and Beverage
Start your journey with a complimentary welcome drink. When it is time to dine, savour local favourites like Hainanese Chicken rice and Laksa, as well as, a wide variety of Malay, Indian and Chinese dishes. To accompany your meal, sit back, relax and enjoy a glass of our specially-selected wines.
At SilkAir, we keep our passengers’ best interests at heart. Be sure to let us know if you have any special dietary requirements, from medical related to religious required meals. We will do our utmost to meet your needs.
All-Time Favourites
Take your pick from 20 Western, Asian and Singaporean delights prepared exclusively for our Business Class travellers.
There’s more joy to be found whenever you fly with SilkAir – including having a specially curated selection of meals to choose from. As a SilkAir Business Class traveller departing from Singapore (on flights that are 3 hours and above), you’ll be able to delight your palate with any of our 20 delectable main courses.
Simply inform us of your selection 24 hours or more before your flight and a piping hot All-Time Favourite will soon be awaiting you. (Menue see Airlines Website)