The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.

Aircraft Seat Pitch Seat Width Seat Angle Seats Configuration Internet
Airbus A330 (wird noch umgerüstet) 180 °  Sitzposition3
Boeing 747-400 160 cm 58 cm 180 °  Sitzposition3 35 2-1-1
Boeing 777-200ER 160 cm 51 cm 180 °  Sitzposition3 34 2-2-2
Boeing 787’9 180 °  Sitzposition3

Airport Lounges.

Our worldwide network of airport lounges offers relaxation and comfort during your journey.

Lounge access policy

Enjoy all our lounge facilities before your departure or transfer if you are a Business Class passenger, Flying Blue Platinum or Gold member, or SkyTeam Elite Plus member.

Lounge facilities

In the hectic environment of the airport, our lounges are an oasis of peace and comfort. Whether you need business facilities or simply a place to relax, you will find what you are looking for in our lounges.

Standard facilities

Enjoy a bite to eat from our buffet, or a drink with a snack at the bar in a comfortable, quiet environment. Be entertained with television or use one of the work spaces. At Amsterdam Airport Schiphol you can freshen up with a shower or change your baby. And of course we are there to help you with your every request!

Facilities in our KLM Crown Lounges

Designed by the prestigious Dutch design company, Studio Linse, our KLM Crown Lounges around the world offer a stylish environment with plenty of privacy and space. At Amsterdam Airport Schiphol alone our Lounge 25 (Schengen area) and Lounge 52 (intercontinental) together measure almost 6,000 m2! In an area of calm, we offer:

  • Rest areas
  • Healthy snacks and drinks
  • Entertainment
  • Computers with free WiFi and laptop charging facilities
  • Fax, telephone, and photocopiers
  • International newspapers

Our KLM Crown Lounges are easily accessible for people with disabilities. There are smoke free areas and areas designated for smoking.

Facilities in SkyTeam Exclusive Lounges

At several airports around the world SkyTeam Exclusive Lounges offer everything for you to unwind in comfort before takeoff. Relax in a stylish environment with plenty of privacy and a unique 24/7 space giving a real sense of luxury. Enjoy the luxurious amenities such as:

  • Wellness centre with full-body massage chairs
  • Oxygen bar
  • WiFi Internet access, electrical outlets and PC help from our business centre
  • Complimentary refreshments

Lounge check-in

Our KLM Crown Lounges at Amsterdam Airport Schiphol, Houston and Toronto have check-in services for transfer passengers. Transfer passengers at Paris-Charles de Gaulle Airport can check-in at the Air France Lounge in Terminal 2E.

Amsterdam Airport Schiphol (AMS)

You can enjoy rest areas, entertainment and healthy snacks and drinks in our KLM Crown Lounges across the world. At Amsterdam Airport Schiphol  we also offer work spaces with Wi-Fi, showers, and specially designated smoking areas.

The KLM Crown Lounges at Amsterdam Airport Schiphol are open from 04.45 hours until the last KLM flight departs. 

Special Services


With SkyPriority, you will enjoy a red-carpet treatment at the airport. Exclusively for KLM Business Class passengers and Flying Blue Gold and Platinum or SkyTeam Elite Plus members.

Priority service and assistance

Using the SkyPriority services will speed up your departure, transfer or arrival, meaning you spend less time at the airport. This means seamless connections and consistent comfort. From Priority Check-in to Priority Boarding, the SkyPriority Services are waiting for you. Find the SkyPriority signage at the airport or use the SkyPriority Finder  and enjoy the following services:

Priority check-in areas

Enjoy a dedicated check-in desk with fast check-in and courteous service.

Priority baggage drop-off

Check in your baggage at special drop-off locations quickly.

Priority service at ticket and transfer desks

Access priority lanes at our KLM ticket offices and KLM transfer desks.

Faster security and passport clearance

Where available, access dedicated lines to help clear you through immigration and security faster.

Priority boarding

Board the aircraft as one of the first through the priority boarding lane.

Priority baggage handling

Grab your bag first off the carousel with priority delivery from the aircraft to the bag belt.

Amsterdam Schipol Apt (AMS)

Terminal Seating
Terminal Cleanliness
Queuing Times

At a glance

Discover the new World Business Class

World Business Class is being transformed on increasingly more KLM aircraft! Designed by a famous Dutch designer, it will make you truly feel at home on board with us. Plus, you’ll float to your next destination in the new, super comfortable, full-flat seats:

  • 180 degrees reclinable and 207 cm (81.5 in) long
  • In-seat power and privacy canopy
  • Personal entertainment system with 17 in screen
  • In-seat power
  • World Business Class comfort kit designed by Dutch designer Jan Taminiau
  • International newspapers and magazines 

Entertainment on Board

The latest box office hits, brilliant music, powerful drama, exotic nature documentaries, and much, much more… Interested in knowing more about the wide range of entertainment available during your KLM flight? 

Many choices and a personal screen     

Enjoy more than 1000 hours of interactive entertainment on all intercontinental KLM flights and in various languages – from the moment you take your seat until you leave the aircraft again:

  • More than 80 and in the newest entertainment system more than 200 films, including recent releases, classics and world cinema. Many of these you can view in Arabic, Chinese, Dutch, English, French, German, Japanese, Korean, Portuguese or Spanish
  • Television programmes including comedy, drama, People & Planet, travel, concerts, sports and lifestyle
  • Hundreds of CDs and exclusive KLM music specials
  • Language courses
  • Dedicated Kids channels
  • Audio books
  • Games

All of this can be enjoyed on your own personal interactive screen on almost all intercontinental KLM flights (except on KLM flights to Tel Aviv on a Boeing 737 aircraft).

We update our in-flight entertainment selections around the first of every month.

KLM Movies&more app

The free KLM Movies&more app lets you view the inflight entertainment offerings for the current month for every intercontinental KLM flight:

  • Complete overview of films, TV shows, music and children’s programmes
  • Trailers for the latest films

WiFi on board

On increasingly more of our aircraft you can stay connected with your friends and colleagues, and use the Internet through WiFi. At the moment, you can use WiFi on all of our brand new Boeing 787 Dreamliners and on 1 of our Boeing 777-300 aircraft.

If the aircraft used for your KLM flight is equipped with WiFi, you can simply go to during your flight. When the aircraft has reached a certain altitude after take-off you can buy various WiFi vouchers which you can immediately redeem to use during your flight.

The Holland Herald, our award winning magazine

Launched in 1966, the Holland Herald is not only the oldest in-flight magazine in the world, but also the biggest English language magazine in the Netherlands!

The magazine looks at an exciting theme every month. Articles cover travel, lifestyle, fun gadgets, and interesting facts and figures.

Looking for things to do? The Holland Herald gives an agenda of the Netherlands’ cultural events and descriptions of KLM’s destinations!

You can also enter the famous KLM/Holland Herald photo competition. No wonder most of our passengers take their copies away with them!

Every edition also lists the tax free articles for sale on board. 

Food and Beverage

We make sure you get only the very best on all KLM intercontinental flights. Before the aircraft even leaves the ground, we welcome you on board with a glass of champagne or fruit juice.

Enjoy a special dinner prepared by a Dutch top chef Jonnie Boer* and served on tableware created by Dutch designer Marcel Wanders. You create your own dinner from the options available:

  • Choice of cold starter or vegetarian soup.
  • Choice of several main dishes, tailored for the time of day.
  • Choice of several desserts, including pie, fresh fruit and a selection of cheeses, accompanied by a glass of port or dessert wine.

On KLM flights longer than eight hours with an early morning arrival time, you can select your preferred breakfast. We offer egg dishes, pancakes, yoghurt, granola, cornflakes, bread with various toppings and fruit.

We vary our menus regularly and use fresh ingredients wherever possible.

During your KLM flight, you always have numerous beverage choices, from soft drinks and fresh fruit juice to beer and mineral water. We also serve hot and cold drinks (alcoholic and non-alcoholic) together with your meal.

A glass of good wine is the perfect accompaniment to your dinner. Our wine stewards select premium and award-winning wines, specially blended for you to enjoy while flying high.

Between-meal snacks
Between meals, we offer a selection from a wide range of healthy, savoury and sweet snacks, including delicious sandwiches, raw vegetables with dip and organic Australian ice cream.