The 3-Star Airline rating signifies a satisfactory standard of core Product for most travel categories (ie. cabin of travel), but it also reflects some inconsistency amongst either standards of front-line Staff Service or Product delivery for the Cabin Service and their home-base Airport environments.

Aircraft Seat Pitch Seat Width Seat Angle Seats Configuration Internet
Airbus A330-200 124 cm 53 cm 180 °  Sitzposition3 30 1-1-1
Boeing 777-300ER 124 cm 58 cm 180 °  Sitzposition3 30 1-2-1

At the Airport

Airport Lounges.

If you are a First Class or a Première guest, you can relax and enjoy complimentary snacks and beverages in our plush airport lounges.

JetPrivilege Platinum and Gold members can continue enjoying complimentary lounge access for self when travelling on eligible Jet Airways flights. However, for travel within India, Platinum and Gold tier members will not be eligible for complimentary lounge access in case of bookings made on ‘Deal’ Fare Choices in Economy.

Effective March 1, 2017 access to airport lounges at Colombo, Dhaka and Kathmandu airport will be available only for guests travelling in Premiere on a full fare ticket. Guests travelling in Economy or availing airport upsells, online upgrades and JetPrivilege vouchers or Upgrade using JPMiles for travel in Premiere will be unable to access the lounge.

Effective Oct 4, 2016, JetPrivilege Silver, Gold & Platinum members will enjoy complimentary access (self only) to Etihad Airways Partner airline lounges. These airline partners include Etihad Airways, Etihad Regional, Alitalia, airberlin, Air Serbia & Air Seychelles.

 

Jet Airways Airport Lounge(s) in Delhi

Premium Plaza

Location: After Security
Available For: Guests travelling within India and guests travelling on international flights
Access to: Guests travelling within India

·        Première

·        JetPrivilege Platinum

·        JetPrivilege Gold
Guests travelling on international flights

·        First Class

·        Première

·        JetPrivilege Platinum

·        JetPrivilege Gold

Operating Hours: 24 hours

Facility available

  • Laptop charging point
  • Mobile charging point
  • Display screens
  • Magazines and Newspapers
  • Internet access
  • Wi-Fi facility
  • Rest area
  • LCD TV
  • Massage chairs

Note : In accordance with our lounge access policy, guests will be allowed to avail of the lounge facilities only within 3 hours prior to departure

Jet Airways Airport Lounge(s) in Mumbai

MALS Lounge

Location: Terminal 2,
Level 3 after security check,
Ground floor
Available For: Guests travelling within India
Access to: ·        Première

·        JetPrivilege Platinum

·        JetPrivilege Gold

Operating Hours : 24 hrs

Facility available

  • Laptop charging point
  • Mobile charging point
  • Display screens
  • Magazines and Newspapers
  • Internet access
  • Wi-Fi facility
  • LCD TV

Note : In accordance with our lounge access policy, guests will be allowed to avail of the lounge facilities only within 3 hours prior to departure

MALS Lounge

Location: Level – 3, Next to Gate 86
Available For: International guests
Access to: ·        First Class

·        Première

·        JetPrivilege Platinum

·        JetPrivilege Gold

Operating Hours: 24 hours

Facility available

  • Laptop charging point
  • Mobile charging point
  • Display screens
  • Magazines and Newspapers
  • Internet access
  • Wi-Fi facility
  • LCD TV

Note : In accordance with our lounge access policy, guests will be allowed to avail of the lounge facilities only within 3 hours prior to departure

Special Services

Priority baggage check-in

Priority Immigration and Security Lane

Priority boarding

Priority baggage claim

Delhi Indira Ghandi Apt (DEL)

Terminal Seating
Terminal Cleanliness
Queuing Times

Mumbai Chatrapati Shivaji Apt (BOM)

Terminal Seating
Terminal Cleanliness
Queuing Times

In the air

At a glance

Your Space

Catch up on work or stretch out and relax in the most spacious seat in the sky and you’ll realise why Jet Airways Première is an experience unlike any other! Herringbone seat configuration gives easy aisle access for every seat, and with a laptop plug-in socket at every seat, you’ll always be connected.

Comfort

Our Première cabin features a revolutionary lie-flat bed, surrounded with a wall of privacy and personal space. Chill out with a book or just get that well-deserved rest, and arrive at your destination relaxed and refreshed.

Entertainment on Board

Entertainment

From Hollywood and Bollywood blockbusters to TV shows to business news, the latest on-demand in-flight entertainment is available at your fingertips – on your own personal 15.4-inch, touch screen LCD TV. We’ll even bring you popcorn for the complete movie experience.

 

Food and Beverage

Cuisine

Experience a fine dining experience onboard with a choice of having your meal whenever you please with our ‘Dine Anytime’ feature. Savour some of the best culinary delights served throughout the flight and enjoy the flexibility of ordering any of your preferred options, anytime. This feature is available only on flights operated by A330 and Boeing 777 aircraft.