The Certified 5-Star Airline Rating is the highest category quality ranking used to certify airline product and service standards awarded to airlines achieving the highest, overall Quality performance, this 5-Star Airline rating recognizes the highest standards of Airport and On-board Product provided by an airline to customers, together with consistent and high standards of front-line staff service across the airport and on-board service environments.
Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
---|---|---|---|---|---|---|
Airbus A350 | 102 cm | 47 cm | 28 | 2-4-2 |
Airport Lounges
(Business and First Class Only)
Hong Kong lounges
Hong Kong is our travel hub, and the airport is home to some of our most beautiful and exclusive lounges. Read on to discover the exclusive features you could experience when you visit us.
Lounge admittance
Our Cathay Pacific and Cathay Dragon lounges are available to First and Business Class passengers, selected members of The Marco Polo Club and oneworld partner programme members. Exclusive arrival lounges are also available in Hong Kong, London Heathrow and Frankfurt, so you can freshen up once you arrive.
If the passenger is a minor and is travelling alone, admission to the lounge and alcohol consumption follow local laws and the policy of the lounge operator. Proof of age may be required to access the lounge.
First Class passengers
Departure First Class lounge | Departure Business Class lounge | Arrival lounges* | |
Cathay Pacific or Cathay Dragon First Class | Passenger + 1 guest | Passenger + 1 guest | Passenger only |
oneworld carrier First Class | Passenger + 1 guest | Passenger + 1 guest | No access |
*Arrival lounges:
- Hong Kong (The Arrival)
- London (American Arrivals Lounge) for passengers arriving from CX237, CX255 and CX251 only
- Frankfurt (Cathay Pacific First and Business Class Lounge)
Business Class passengers
Departure First Class lounge | Departure Business Class lounge | Arrival lounges* | |
Cathay Pacific or Cathay Dragon Business Class | No access | Passenger only | Passenger only |
oneworld carrier Business Class | No access | Passenger only | No access |
*Arrival lounges:
- Hong Kong (The Arrival)
- London (American Arrivals Lounge) for passengers arriving from CX237, CX255 and CX251 only
- Frankfurt (Cathay Pacific First and Business Class Lounge)
Marco Polo Club members
Standard benefits
As one of the standard club benefits, Silver, Gold and Diamond members can enjoy unlimited lounge access regardless of the cabin class flown.
Departure First Class lounge | Departure Business Class lounge | Arrival lounges* | |
Diamond members | Passenger + 2 guests
Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flighs only |
Passenger + 2 guests
Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flighs only |
Passenger only
Arriving on Cathay Pacific and Cathay Dragon flights only |
Gold members | No access | Passenger + 1 guest
Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flighs only |
Passenger only
Arriving on Cathay Pacific and Cathay Dragon flights only |
Silver members | No access | Passenger only
Departing on Cathay Pacific and Cathay Dragon flights only |
No access |
*Arrival lounges:
- Hong Kong (The Arrival)
- London (American Arrivals Lounge) for Diamond members arriving from CX237, CX255 and CX251 only
- Frankfurt (Cathay Pacific First and Business Class Lounge)
** Lounge access is limited to lounges operated by CX/KA only.
oneworld frequent flyers
Departure First Class lounge | Departure Business Class lounge | Arrival lounge (Hong Kong The Arrival) | |
Emerald members | Passenger + 1 guest
Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flights only |
Passenger + 1 guest
Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flights only |
Passenger only
Arriving on Cathay Pacific and Cathay Dragon flights only |
Sapphire members | No access | Passenger + 1 guest
Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flights only |
No access |
** Lounge access is limited to lounges operated by CX/KA only.
Business Class lounges
The Wing, Business
Discover The Wing, Business, our premium lounge in the south departures hall. From inside this expansive lounge, you’ll find a world of amenities to help you recharge, relax, and catch up with work.
We welcome First and Business class passengers, along with selected Marco Polo Club members and oneworld frequent flyers
Hours:
Daily open from 5:30am until last departure
Location:
Level 6, Terminal 1 near gates 1 to 4
Rich, Asian flavours
Try our popular Noodle Bar, serving freshly made Asian dishes, such as dan dan noodles, char siu buns, dumplings, and regional specials
Drinks and views
Take a seat at our iconic Long Bar—made with gleaming, white marble—with scenic overlooks of the tarmac. Let our mixologists serve you a signature cocktail or sip a glass of premium champagne or a fine wine. Accompany your drink with a seasonal sampling of freshly prepared canapés or pastries.
Coffee, tea and pastries
Visit our Coffee Loft and try a frothy cappuccino and other specialty beverages, made by our expert baristas. To accompany your drink we have a tasty selection of sandwiches, pies, and cookies.
Convenient shower rooms
Enjoy one of our 23 spacious shower rooms, each equipped with premium bath products and fluffy towels. Ask our shower attendants to serve you with personal amenities, including hair and shaving products.
Focus on productivity
Our workstations are equipped with a suite of useful tools and facilities, including phones, printers, and high-speed web access.
The Bridge
Join us at The Bridge, our warm and welcoming lounge where everything has been designed with your comfort in mind. Try our tasty Bistro fare, hot breads from the Bakery, or a drink from the Coffee Loft.
We welcome First and Business passengers, along with selected Marco Polo Club members and oneworld frequent flyers.
Hours:
Daily open from 5.30am, closed at 00.30am
Location:
Level 5, west concourse near gate 35 and the terminal passenger train
A variety of mouth-watering dishes
Located in the south wing, the Bistro offers a variety of exceptional dishes, from mouth-watering Asian pho and soups, to Western favourites and a buffet of cold delicacies. For a healthy choice, try our leafy salads with a mixture of different dressings—or, for an indulgence, there’s a selection of sweet desserts.
Freshly baked breads and pizza
Located in the north wing, the Bakery serves crusty bread and warm rolls, fresh from the oven. Try our savoury pizzas, baked on-site and to perfection, with tangy melted cheese. Accompany your meal with one of our sandwiches, pastries, soups, or salads.
A drink with a view
Take a seat at our iconic Long Bar, located in the north wing, with scenic overlooks of the tarmac. Let our mixologists serve you our signature cocktails—exclusive to The Bridge—or a sip of fine champagne or wine. Accompany your drink with an assortment of canapés or freshly prepared tapas bites.
Specialty coffees for a boost
Visit the Coffee Loft in the south wing and try a frothy cappuccino or speciality tea made by one of our expert baristas. To accompany your drink we have a tasty selection of freshly baked muffins, pastries, and cookies.
Convenient shower rooms
Enjoy one of our nine shower rooms—located in the south wing of The Bridge—each equipped with premium bath products and fluffy towels. Ask our shower attendants to serve you with personal amenities, including hair and shaving products.
Focus on productivity
Our IT zone in the south wing features workstations equipped wita suite of useful tools and facilities, including phones, printers, and high-speed web access.
The Cabin
Convenient and central, The Cabin lounge is in the heart of the Hong Kong airport. You’ll find a great selection of healthy juices and smoothies, and light and airy spaces, with floor-to-ceiling windows.
We welcome First and Business passengers, along with selected Marco Polo Club members and oneworld frequent flyers.
Hours:
Daily open from 5.30am, closed at 00.30am.
Location:
Level 6, central concourse near gate 23.
Healthy drinks and relaxing cocktails
Exclusive to The Cabin, the Health Bar offers refreshing blended fruit smoothies and healthy Chinese herbal teas. The Morning Special Shake will give you an energy boost before your flight, and if you’re here in the evening, our expertly blended cocktails will help you unwind.
Fresh salads and dishes from around the world
Try a fresh salad or a made-to-order hot sandwich at the Deli, also serving tasty, light snacks and cheeses. In addition to our usual buffet spread of Asian and Western dishes, you’ll find a range of Italian antipasti
Stay informed and connected
The Cabin features quiet working areas, perfect for productivity, and is equipped with iMac workstations featuring useful tools and facilities, and high-speed web access.
The Pier, Business
Discover our largest lounge, The Pier, Business, modelled after seminal Hong Kong experiences. You’ll enjoy the city’s flavours and home comforts at your own pace: the lounge’s signature features include a unique and elegant Teahouse, our popular Noodle Bar, and a quiet Relaxation Room.
We welcome First and Business Class passengers, along with selected Marco Polo Club members and oneworld frequent flyers.
Hours:
Daily open from 5.30am, closed at 00.30am
Location:
Level 6, Terminal 1 near Gate 65
Freshly made noodles
Try the popular Noodle Bar—an iconic feature in our lounges— serving fresh and made-to-order dishes, such as dan dan and wonton noodles.
Flavours of China
Satisfy your palate for Chinese comfort foods—sample dim sum, char siu buns, dumplings, and other regional specials.
Teahouse
Unique to the Pier Business lounge is our first Teahouse—where a superior tea experience awaits. You’ll find seasonal and artisanal tea varieties, served by fine tea specialists.
A sensory experience
Part of the unique Teahouse experience includes the service of an interactive tea menu, allowing you to have aromatic previews of the infusions on offer. Each fine tea selection comes with individual instructions, allowing for optimum brews and maximum taste.
Traditional Chinese teas
At our Teahouse, you’ll find a focus on authentic and high-end Chinese teas. Many favourites including exquisite green, black, and white tea flavours, as well as a special menu with herbal, honey, and spice infusions are available for your enjoyment.
Dining and quick bites
The deli-style Food Hall resembles a market, where you can select from a variety of quick bites—tapas, cheese board, salads, fish platter—for a convenient and flavourful experience. Options are plentiful, and you’ll find hot food, sandwiches, desserts, and fruit, all available to order.
Coffee to order
Our bespoke coffee cart takes inspiration from Asian street food carts. Sip on freshly brewed speciality coffee, made to order by our expert baristas.
Convenient showers
The lounge offers 14 shower suites equipped with premium bath products and fluffy towels, for a convenient refresh ahead of your flight.
Rest and relaxation
Make yourself comfortable under the dimmed lighting and tranquil ambiance of the Relaxation Room—featuring resting pods with low upholstered loungers and footstools—and catch up on rest before you continue your journey.
Focus on productivity
At the Bureau, our workstations are equipped with a suite of useful tools and facilities, including iMacs, printers, and high-speed web access.
The Arrival
Join us in our arrivals lounge, conveniently located between terminals 1 and 2. You’ll find a selection of light food and snacks, and shower suites to freshen up. It’s the perfect welcome to Hong Kong.
We welcome First and Business passengers, along with selected Marco Polo Club members and oneworld frequent flyers.
Hours
Daily open from 5.00am, closed at 12.00am
Location:
Level 5, past the arrivals hall, centre passage connecting terminals 1 and 2
Freshen up before you explore
Enjoy one of our shower rooms for a convenient refresh. Each room provides a calm, relaxing space with premium bath products and fluffy towels. Ask our shower attendants to serve you with personal amenities, including hair and shaving products.
Full meals and quick bites
You’ll find a selection of Asian and Western dishes at the buffet counter, including main courses, light snacks, and quick bites.
Catch up on productivity
Our workstations are equipped with a suite of useful tools and facilities, including phones, printers, and high-speed web access.
Relax and unwind
Whether you’re waiting for guests or catching up on the news, you’ll find our comfortable seating area is the perfect place to relax and unwind before and after your travels.
Special Services
Priority baggage check-in
Priority Immigration and Security Lane
Priority boarding
Priority baggage claim
Hong Kong Int Apt (HKG)
Terminal Seating | |
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Terminal Cleanliness | |
Queuing Times |
At a glance
In Premium Economy, you’ll be greeted with a glass of champagne upon boarding. Our cabin crew will provide you with regular snacks and drinks throughout your journey, along with an efficient, personalised service.
Relax in comfort
Settle in to Premium Economy Class’ spacious seats, which boast an 8” recline, newly expanded legroom, calf rest, leather-padded foot-rest, and a supported head rest to ensure your journey is as comfortable as possible.
A home in the skies
With a larger meal table, working and dining becomes even easier. A cocktail table means a drink is always close at hand while added storage space keeps personal items conveniently close.
Entertainment on Board
The latest in movies, TV, and music
Enjoy an immersive experience with StudioCX®—our state-of-the-art in-flight entertainment system—presented on your own touchscreen TV. Our carefully curated monthly media highlights will provide a wide range of entertainment, whether your flight is long or short.
Food and Beverage
Fresh flavours
Our culinary team crafts light and healthy meals with an emphasis on fresh fruits and vegetables. An award-winning selection of wines and beverages are on-hand to accompany your meal.