The 3-Star Airline rating signifies a satisfactory standard of core Product for most travel categories (ie. cabin of travel), but it also reflects some inconsistency amongst either standards of front-line Staff Service or Product delivery for the Cabin Service and their home-base Airport environments.

Aircraft Seat Pitch Seat Width Seat Angle Seats Configuration Internet
Boeing 747-400 208 cm 50 cm 157 °  Sitzposition2 12 2-2
Boeing 777-200LR 203 cm 58 cm 180 °  Sitzposition3 8 1-2-1

Airport Lounges

Our customers’ comfort is of utmost priority in our Lounges and an array of facilities and services have been included to ensure your needs are well met. Sample a variety of food and beverage from our self service buffet and bar counters or keep yourself updated with a variety of newspapers and magazines.


Lounge Air India has Lounge Facility available at Domestic and International wing for its premium First and Business class passengers at mezzanine level alongside food court area in respective piers. Air India Lounges are equipped to provide facilities of Wi-Fi internet, TV, Reading Material, Work stations, Snacks/meals, Bar, Recliners, Soubrettes and shower.
Location Air India at T3 New Delhi has separate Domestic and International Lounges in Retail Area after Security Check at Departure airside.
Contact Domestic – 011 49637732
International: 011 49637730
City Terminal 3 IGI Airport, New Delhi
Lounge Name Air India Lounge
Available For All Air India First Class, Business Class, Maharaja Club members of Flying Returns and Star Alliance Gold customers.
Access to Economy Class and other airline`s passengers can also enjoy the Lounge Facility on payment of nominal charges of USD 10 or Rs. 500 in Domestic Lounge using their Credit / Debit Card.
Facilities Available
  • Comfortable Ample Seating Area.
  • Hot Food. Snacks, Cookies and Salad Bar.
  • Freshly Brewed Coffee / Tea.
  • Finest Collection of Drinks in International Lounge.
  • Shower and Slumberette facilities.
  • Newspapers and Magazines.
  • Regular Flight Updates.
Operating Hours International: 24 Hours.
Domestic: From 0400 to 2200hrs.
Conditions Maximum 2 hours stay prior to the boarding time. The Lounge is a non-smoking area.


City Mumbai
Lounge Name Mumbai Airport Lounge Services Pvt Ltd.(MALS)
Location International (T2)
The Lounge is located post CISF and Immigration checks at Level 4 (Entry for both First Class and Business Class passengers is from Level 4)
Level 4 for International First Class Passengers
Level 3 for International Business Class Passengers
Domestic (T2)
The Lounge is located post CISF Security clearance at Level 3 for Domestic Business Class Passengers
Contact: 24 x 7 mobile number – 8450965578
Available For All Air India Revenue First Class, Business Class, GEC and TMC Members.
Access to All Airline Passengers
Facilities Available
  • Comfortable Ample Seating Area
  • Hot Food. Snacks, Cookies and Salad Bar.
  • Freshly Brewed Coffee / Tea.
  • Finest Collection of Drinks in International Lounge
  • Newspapers and Magazines.
Operating Hours International: 24 Hours.
Conditions: Maximum 4 hours stay prior to the boarding time. The Lounge is a non-smoking area.

Delhi Indira Ghandi Apt (DEL)

Terminal Seating
Terminal Cleanliness
Queuing Times

Mumbai Chatrapati Shivaji Apt (BOM)

Terminal Seating
Terminal Cleanliness
Queuing Times

At a glance

Air India’s First Class. The New Definition of Luxury

One step. Just one step on board Air India’s First Class will exemplify the true meaning of luxury. As your feet sink softly into the plush carpet, your discerning eye will take in the little extras that place our First Class on a plane far above the ordinary.

When you snuggle into your newly installed, highly comfortable, 180-degree recline, sleeperette, we will ensure that you disembark at your destination just as fresh. The two-abreast seating ensures you are always in an aisle seat or a window seat. Never in between. The ethnic interiors, you will observe, are designed to be particularly pleasing to the eye. The Air show constantly screens your flight pattern, aircraft altitude and speed. And much more.

The gracious service, on the other hand, will be, like it always is, a perfect model of efficiency and discretion, charming, yet never intrusive.

The warm smiles, of course, are on the house.

The fine art of exclusivity

As you sit back and relax aboard Air India’s First Class, you could well be forgiven for thinking you are the only passenger on board. The First Class cabin seats just 12 passengers.

Entertainment on Board

Movies, TV shows, music, news and more

We welcome you aboard with a promise to add zing to your journey with our large number of channels and variety of programmes

Food and Beverage

Bon Appetit!

There is a lot more to Air India’s First Class experience before we say adieu. Stimulating cocktails, aboard our First Class, are followed by a fine selection of the most delectable entrees

Take your pick from a choice of entrees that leave no taste unexplored. From succulent Grilled Lamb Chops and Parmesan Cheese Omelets to delicious Chicken Malai Kabab and the regal Shahi Korma. With a vintage wine or a smooth Champagne in accompaniment. Before you tuck in, may we make a suggestion? Indulge.

And as you unwind with your favorite Liqueur you can also do all your duty-free shopping on board. Our Sky Bazaar range boasts of well-known brands and more. So step aboard, and experience the true meaning of Bon Voyage.