The 3-Star Airline rating signifies a satisfactory standard of core Product for most travel categories (ie. cabin of travel), but it also reflects some inconsistency amongst either standards of front-line Staff Service or Product delivery for the Cabin Service and their home-base Airport environments.

Aircraft Seat Pitch Seat Width Seat Angle Seats Configuration Internet
Boeing 787 188 cm 56 cm 180 °  Sitzposition3 18 2-2-2

At the airport

Airport Lounges

Our customers’ comfort is of utmost priority in our Lounges and an array of facilities and services have been included to ensure your needs are well met. Sample a variety of food and beverage from our self service buffet and bar counters or keep yourself updated with a variety of newspapers and magazines.


Lounge Air India has Lounge Facility available at Domestic and International wing for its premium First and Business class passengers at mezzanine level alongside food court area in respective piers. Air India Lounges are equipped to provide facilities of Wi-Fi internet, TV, Reading Material, Work stations, Snacks/meals, Bar, Recliners, Soubrettes and shower.
Location Air India at T3 New Delhi has separate Domestic and International Lounges in Retail Area after Security Check at Departure airside.
Contact Domestic – 011 49637732
International: 011 49637730
City Terminal 3 IGI Airport, New Delhi
Lounge Name Air India Lounge
Available For All Air India First Class, Business Class, Maharaja Club members of Flying Returns and Star Alliance Gold customers.
Access to Economy Class and other airline`s passengers can also enjoy the Lounge Facility on payment of nominal charges of USD 10 or Rs. 500 in Domestic Lounge using their Credit / Debit Card.
Facilities Available
  • Comfortable Ample Seating Area.
  • Hot Food. Snacks, Cookies and Salad Bar.
  • Freshly Brewed Coffee / Tea.
  • Finest Collection of Drinks in International Lounge.
  • Shower and Slumberette facilities.
  • Newspapers and Magazines.
  • Regular Flight Updates.
Operating Hours International: 24 Hours.
Domestic: From 0400 to 2200hrs.
Conditions Maximum 2 hours stay prior to the boarding time. The Lounge is a non-smoking area.


City Mumbai
Lounge Name Mumbai Airport Lounge Services Pvt Ltd.(MALS)
Location International (T2)
The Lounge is located post CISF and Immigration checks at Level 4 (Entry for both First Class and Business Class passengers is from Level 4)
Level 4 for International First Class Passengers
Level 3 for International Business Class Passengers
Domestic (T2)
The Lounge is located post CISF Security clearance at Level 3 for Domestic Business Class Passengers
Contact: 24 x 7 mobile number – 8450965578
Available For All Air India Revenue First Class, Business Class, GEC and TMC Members.
Access to All Airline Passengers
Facilities Available
  • Comfortable Ample Seating Area
  • Hot Food. Snacks, Cookies and Salad Bar.
  • Freshly Brewed Coffee / Tea.
  • Finest Collection of Drinks in International Lounge
  • Newspapers and Magazines.
Operating Hours International: 24 Hours.
Conditions: Maximum 4 hours stay prior to the boarding time. The Lounge is a non-smoking area.

Delhi Indira Ghandi Apt (DEL)

Terminal Seating
Terminal Cleanliness
Queuing Times

Mumbai Chatrapati Shivaji Apt (BOM)

Terminal Seating
Terminal Cleanliness
Queuing Times

In the air

At a glance

A Haven for Business & Leisure Travelers

  • Spacious cabins & plush seats
  • Aisle or window seats for every passenger on 747 aircraft
  • Delectable entrees accompanied by wine
  • Exclusive check-in facility
  • Lounge facility

Entertainment on Board

Movies, TV shows, music, news and more

We welcome you aboard with a promise to add zing to your journey with our large number of channels and variety of programmes

Food and Beverage

Food for a Maharajah now at your table. Talk about a nation that prides itself in having nature’s bounty, the earliest civilizations, a rich and varied cultural heritage, a glorious past… and you can expect the perpetuations of a great legacy. That’s India

Home to the Aryans, Moguls, Arabs, Persians, Portuguese, French and British, we are a veritable melting pot of the world’s finest philosophies, sciences, arts and skills. But more than one religion, our sculpture, our architecture, dance and music which weave a common fabric, it is our food, our refined sense of taste that defines us as a people.

Indian cuisine is an assortment of zealously guarded culinary skills that have descended down generations from a host of regions and communities. Yet, each is distinct in flavour, ranging from the sharpest to the subtlest.

Despite its unparallel dietary range, there’s something mystical and intrinsic about all Indian food: the reverence and thoughtfulness with which it is prepared.

The exotic blend of herbs and spices, and the intricate preparatory methods, are all intended to let the aromas and flavors sink into the fare and your senses. Not only does the food smell or look gorgeous, it fires your appetite until you and your taste buds succumb to temptation. And the seduction is total! Efforts to resist indulgence often prove futile. But you will feel no remorse because such sublime and experiences are a step closer to spirituality.

Air India lets you savour the very essence of India that has transcended boundaries to gain worldwide awe and recognition.

Come, embark on an epic culinary voyage and rediscover your inner self.