The Certified 5-Star Airline Rating is the highest category quality ranking used to certify airline product and service standards awarded to airlines achieving the highest, overall Quality performance, this 5-Star Airline rating recognizes the highest standards of Airport and On-board Product provided by an airline to customers, together with consistent and high standards of front-line staff service across the airport and on-board service environments.

Aircraft Seat Pitch Seat Width Seat Angle Seats Configuration Internet
Boeing 737-800 127 cm 50 cm  Sitzposition1 8 2-2

Airport Lounges.

Hainan Airlines-Beijing lounge

Hainan Airlines lounges provide guests with a five-star experience. Our lounge design uniquely embodies elements of design that are similar to an airplane environment. The Hainan Airlines lounges at Beijing Capital International Airport amount to a total area of 1397 square meters. The main lounge is divided into 2 First-Class lounges and 2 VIP lounges, with has a maximum room capacity of 232 people.

Characteristic

Location Beijing Capital International Airport T1, 2nd Floor, near the First Class cabin security check
Hours of Operation From 5:30 am until the time of the last scheduled flight departure
Facilities Chinese traditional tea display area, visual and audio entertainment,dining area,business and office facilities,showering facilities,massage center,wi-fi internet access,bag storage area

 5-star catering

Our lounges at Beijing Capital International Airport provide 5-star catering for our guests and wide variety of tastes。

5-star service environment

The lounges were designed by a renowned Taiwanese designer who incorporated physical and visual elements of an airplane cabin into the design.Our lounges at Beijing Capital International Airport provide a 5-star service environment to meet the varying needs of our guests. 

Warm and convenient service

At our Beijing VIP lounges, providing a warm and convenient service to our premium clients is always our priority. 

Chinese Traditional Tea Art Display

Our Beijing VIP lounges include a Chinese Traditional Tea Art Display Area to allow our passengers from around the world to be introduced to the essentials of Chinese culture and art. 

360-degree Service Desk

360-degree Service Desk creates an airy and peaceful atmosphere. 

5-star experience designed for you

At our Hainan Airlines Beijing VIP lounges, all equipments and facilities are designed according to five-star standards,with ergonomic design,to make sure our passengers feel at home. 

Hainan Airlines Lounges-Xi’an

The Hainan Airlines lounges at Xi’an Xianyang International Airport are located in the Eastern area of T2 terminal. The main lounge is divided into two First-Class lounges, #3 and #7 respectively. The #3 First-Class lounge is 129 square meters in area with an individual seating capacity for 30 people and the # First-Class lounge is 72 square meters in area, with an individual seating capacity for 23 people. Both lounges include resting areas, office and business facilities, a buffet and other 5-Star class amenities and services.

Characteristic

Location Lounges #3 & #7 are located near the security checkpoint and opposite of boarding gate #9
Hours of Operation From 5:30 am until the time of the last scheduled flight departure
Facilities Resting Areas, office and business facilities, buffet

The design of regional characteristics

The design embodies regional characteristics and the elegance of an ancient city. 

A large variety of food and drinks for you

We provide a large variety of drinks for you to enjoy while sampling our delicious food. 

Offer a menu with a great range of dishes

Our Xi’an VIP lounges offer a menu with a great range of dishes, allowing you to enjoy a wide variety of delicious food and experience Chinese traditional cuisine and culture.

Hainan Airlines Lounges-Haikou

The Hainan Airlines VIP Lounges in Haikou underwent a 5-month renovation in 2010 where additional floor space of 284 square meters was added. The lounges now have an enormous space of 473 square meters and can cater up to 110 guests. The lounges were designed by a renowned Taiwanese designer, who incorporated physical and visual elements of an airplane cabin into the design. 

Characteristic

Location Meilan Airport, 2nd Floor, near the security check of the departures area
Hours of Operation From 5:30 am until the time of the last scheduled flight departure
Facilities Dining area, business and office facilities, wi-fi internet access, bag storage area

Perfect food to suit your tastes

A variety of meals are provided in our lounges, including Chinese food, Western food, bread, vegetable salad, fruit, cakes, dried fruit and so forth. Also, we provide a wide range of health food. In our VIP lounges, passengers can find the perfect food to suit their tastes.

Seating of fashion and elegance

Our Haikou Meilan VIP lounges are very particular in terms of their seating design; giving expression to fashion and elegance.

The airy environment and the streamlined design

The style of the lounges in Haikou embodies the airy environment and the streamlined design of an airplane cabin. 

Hainan Airlines Lounges-Urumqi

The Hainan Airlines VIP Lounges in Urumqi gets into operation on August 17, 2011, is designed by a renowned Taiwanese designer,owing caring environment as well as modern facility.Urumqi VIP lounge is divided into two areas, static area and dynamic area. The total area of the lounge is 398 square meters and can cater up to 85 guests. 

Characteristic

Location The dynamic area is located on the left 20 meters to the security check; The static area is located on the right 15 meters to the security check
Hours of Operation Opens for normal hours
Facilities Resting areas, dining areas, business areas

Dynamic area

The dynamic area is located on the left 20 meters to the security check, is about 200 square meters and can cater up to 60 guests. There are varying types of meals in the dining area, including Chinese food, western food, fruits, beverage ang local snack, for your selection. There are wifi, fax, printer and other facilities offerred in the resting area. 

Static area

The static area is located on the right 15 meters to the security check, is about 198 square meters and can cater up to 25 guests. The lounge is spacious and quiet, offering meal service.Entertainment facilities like television and network are offerred in the resting area. 

Hainan Airlines Lounges-Guangzhou

The Hainan Airlines VIP Lounges in Guangzhou gets into operation on September 26th, 2012, is located on the east of the terminal of Baiyun International Airport. The total area is about 400 square meters and can cater up to 70 VIP guests. It opens from 60 minutes brfore the first Hainan flight to the last flight takes off everyday. 

Characteristic

Location Lounge is located on the east of the terminal of Baiyun International Airport
Hours of Operation From 60 minutes brfore the first Hainan flight to the last flight takes off everyday
Facilities VIP rooms, buffet area, rest area, business area, bath room

Perfect facilities

There are VIP rooms, buffet area, rest area, business area, bath room(share with other airlines) and bar counter included in the Guangzhou lounge.

5-star experience

The lounges is designed by visual elements of an airplane cabin, providing a 5-star service environment to meet the varying needs of our guests. All the facilities adopt humanized designe, make you feel warm and right at home. 

Special Services

Priority baggage check-in

Priority Immigration and Security Lane

Priority boarding

Priority baggage claim

Beijing Capital APT (PEK)

Terminal Seating
Terminal Cleanliness
Queuing Times

Xian Xianyang Int Apt (XIY)

Terminal Seating
Terminal Cleanliness
Queuing Times

Haikou Meilan Int Apt (HAK)

Terminal Seating
Terminal Cleanliness
Queuing Times

Urumiqi Diwopu Int Apt (HAK)

Terminal Seating
Terminal Cleanliness
Queuing Times

 Guangzhou (CAN)

Terminal Seating
Terminal Cleanliness
Queuing Times

At a glance

Comfortable Cradle Seats

The majority of Hainan Airlines domestic flights are operated by narrowbody Boeing 737 aircraft types, although some busier routes may use Boeing 787 and Airbus A330 aircraft. The onboard narrowbody product is divided by First Class seats configured 2×2, and standard Economy 3×3 seating. These narrowbody aircraft are well presented with clean and tidy cabin interiors and décor. A meal or snack is normally served in both First and Economy class, subject to flight duration.

Entertainment on Board

Varied In-flight Entertainment

Food and Beverage

Refined and Delicious In-flight Meals