The Certified 5-Star Airline Rating is the highest category quality ranking used to certify airline product and service standards awarded to airlines achieving the highest, overall Quality performance, this 5-Star Airline rating recognizes the highest standards of Airport and On-board Product provided by an airline to customers, together with consistent and high standards of front-line staff service across the airport and on-board service environments.

Aircraft Seat Pitch Seat Width Seat Angle Seats Configuration Internet
Airbus A380 211 cm 63 cm 180 °  Sitzposition3 12 1-2-1 (Maindeck)

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Airport Lounges

International Lounge (Korea)

Relax before boarding the flight, experience the premium service offered by Asiana Airlines at the Asiana Airlines Lounge, the ideal place for both business and relaxation. Enjoy the best-quality services in our premium lounge.

Eligibility Criteria for using our Lounges

One passenger accompanying the target users below must be boarding regular an Asiana Airline flight or a Star Alliance flight.

(The Asiana Airlines lounges are available to club members using non-regular flights only during the operating hours within the airport of departure in Korea.)

Operating Hours of Airport Counter Check-in
Passenger Type Subject Passengers
First Class Lounge ·        First Class Passenger of Asiana Airlines or Star Alliance and one accompanying passenger

·        Asiana Club Platinum Member or Diamond Plus Member (validity of membership status: lifelong membership) and one accompanying passenger

·        Diamond Plus Member (validity of membership status: 2 years) boarding the Business Class and one accompanying passenger

Business Class Lounge ·        Business Class Passengers of Asiana Airlines and Star Alliance

·        Diamond Plus Member (validity of membership status: 2 years) boarding the Economy Class and one accompanying passenger

·        Asiana Club Diamond Member and one accompanying passenger
(Terms of accompanying passengers’ boarding of Star Alliance flights)

Incheon International Airport International Lounge

Passengers of Star Alliance flights and foreign airlines’ flights may use the passenger terminal lounge, which is much closer to the gate.

Passenger Terminal Lounge

Detailed information on the passenger terminal lounges
Category First Class Lounge Business Class Lounge
Location 4F, near Boarding Gate 42, Passenger Terminal
Hours of Operation 06:50 ~ 21:00 05:00 ~ 21:00
Free Use Shower Room, TV, Reading Materials, Free Local Calls, Internet Desk, Wireless LAN, Sleeping Room and Massaging Machine

Passenger Terminal Lounge

Detailed information on the boarding terminal lounges
Category First Class / Business Class Lounge
Location 4F, 119 Gate, West Wing, Passenger Terminal
Hours of Operation 06:00 ~ 00:00
Free Use Shower Room, TV, Reading Materials, Free Local Calls, Internet Desk, Wireless LAN, Sleeping Room and Massaging Machine

Gimpo Airport International Lounge

Category Business Class Lounge
Location Right Wing, Departure Lounge, 3F See Map
Hours of Operation 06:00~to the departure of the last Asiana Airlines flight
Free Use Private PC Rooms and Mini Bars

 Gimhae Airport International Lounge

Category Business Class
Location 3F, Departure LoungeSee Map
Hours of Operation From 06:10 to the departure of the last Asiana Airlines flight
Free Use Private PC Rooms and Mini Bars

Special Services

Concierge ServiceOnce First class passenger arrives at check in counter, we assist the whole process from check in, immigration, security and escorting to the lounge.

– Service Availability

  1. 1) Apply to full fare ticket purchased passenger.
    (Non-applicable to Upgraded passenger; Bonus ticket passenger.)
  2. 2) Available for All First class flights, however service availability for immigration assisting can be changed upon the condition of departing airport.
  3. 3) For transit passengers at Incheon Int’l Airport using Asiana airlines operating flights (both arrival and departure), we manage to assist from arrival gate to the airport lounge.

Priority baggage check-in

Priority Immigration and Security Lane

Priority boarding

Priority baggage claim

Seoul Incheon (ICN)

Terminal Seating
Terminal Cleanliness
Queuing Times

Seoul Gimpo (GMP)

Terminal Seating
Terminal Cleanliness
Queuing Times

Busan Gimhae Int Apt (PUS)

Terminal Seating
Terminal Cleanliness
Queuing Times

At a glance

First Suite Class guarantees you a premium flying experience.
We maximize your in-flight privacy by providing seats with two sliding doors, the first suite of its kind to be offered by a Korean airline. The full flat bed stretching 210cm in length is equipped with the world’s largest 32in HD personal monitor, guaranteeing a unrivaled viewing experience.
* Seat type, in-flight facilities and available services depend on the aircraft configuration and flight number.

Entertainment on Board

Asiana Airlines offers a selection of the latest movies, documentaries, TV Shows or why not try your hand at one of the games pre-loaded onto our inflight entertainment system and then relax listening to soothing classical music, all selected to make your flight as enjoyable as possible.

Food and Beverage

Asiana Airlines has prepared chef-made in-flight meals, strictly selected with nutrition and flavor in consideration, to provide each passenger with the best in-flight meal services.
Passengers may fully enjoy diverse Korean royal foods and western dishes prepared in association with the Institute of Korean Royal Cuisine, which has maintained Korea’s traditional foods, and La Cucina, the nation’s leading Italian restaurant, offered along with premium wines.
* Ten royal Korean menus are available through advance reservation, on long-distance flights departing from Seoul and arriving in the Americas and Europe.

Our western catering offers a full-course meal is served in a comfortable atmosphere, and diverse menus are provided, including Chinese meals, Japanese meals and snacks. In addition, premium champagnes carefully selected by the world’s top sommeliers are served, as well as wines from France, America and Germany and diverse other beverages.

The state-of-the-art flight, A330-300, serves RA-certified eco-friendly coffee and Italian espresso, completing the special coffee drinking experience provided by Asiana Airlines.