The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.

Aircraft Seat Pitch Seat Width Seat Angle Seats Configuration Internet
Airbus A330-200 152 cm 55 cm 171 °  Sitzposition2 36 2-2-2
Boeing 747-438 152 cm 55 cm 171 °  Sitzposition2 52 2-2 (Upperdeck)
2-3-2 (Maindeck)
Airbus 380-800 198 cm 55 cm 180 ° Sitzposition3 64 2-2-2(Upperdeck)
Boeing 747-400 152 cm 55 cm 180 °  Sitzposition3 56-58 2-2 (Upperdeck)
2-2-2 (Maindeck)
2-3-2 (Maindeck)

Airport Lounges

Start your journey with an award winning experience, named Best Australian Lounges at the 2012 Australian Business Traveller Awards.

Lounge Access and Eligibility

Eligible Class of Travel
First Eligible if connecting to or from a Qantas or Emirates international flight on the same day.

One guest allowed and does not need to be travelling.

International Business Eligible if connecting to or from a Qantas or Emirates international flight on the same day.

Qantas customers can bring one guest.

Domestic Business Next onward flight that day must be on a Qantas or Emirates flight.

Qantas customers can bring one guest.

The perfect place to start your trip

Start your international journey in the comfort of the International Business Lounge, found in key Qantas destinations around the world. With fresh, delicious dining options, shower facilities, private work areas, it’s the only way to travel. 

Sydney – International First Lounge

Location

Airside, Level 4, past immigration. Enter on level 3 via escalator

Hours

05:00 to 22:00

  • Restaurant Dining
  • Lounge Dining
  • Bar Service
  • Barista
  • Tea, coffee and beverages
  • Spa~
  • Showers and Toilets
  • Wireless Internet
  • Internet Access
  • Apple Computers
  • Meeting Rooms
  • Private Suites
  • Library
  • Newspapers and Magazines

Melbourne – International First Lounge

Location

Airside, Level 3, via escalator near gates 9 and 10

Hours

04:30 to 23:30

  • Restaurant Dining
  • Lounge Dining
  • Bar Service
  • Barista
  • Tea, coffee and beverages
  • Spa~
  • Showers and Toilets
  • Wireless Internet
  • Internet Access
  • Apple Computers
  • Meeting Rooms
  • Private Suites
  • Library
  • Newspapers and Magazines

The Qantas Brisbane International Lounge

Location

Airside, Level 4, Brisbane International Terminal

Hours

05:30 to 00:00

  • Lounge Dining
  • Bar Service
  • Barista
  • Tea, coffee and beverages
  • Showers and Toilets
  • Wireless Internet
  • Internet Access
  • Apple Computers
  • Newspapers and Magazines

Sydney – International Business Lounge

Location

Airside, Level 3, enter via escalators

Hours

05:00 to 22:00

  • Lounge Dining
  • Bar Service
  • Barista
  • Tea, coffee and beverages
  • Showers and Toilets
  • Wireless Internet
  • Internet Access
  • Apple Computers
  • Family Zone
  • Newspapers and Magazines

Perth – International Business Lounge

Location

Airside, Departures Level, opposite Gate 52

Hours

04:15 – 02:00

  • Lounge Dining
  • Bar Service
  • Tea, coffee and beverages
  • Wireless Internet
  • Internet Access
  • Apple Computers
  • Newspapers and Magazines

Melbourne – International Business Lounge

Location

Airside, Level 1, enter via departures concourse

Hours

04:30 to 23:30

  • Lounge Dining
  • Bar Service
  • Barista
  • Tea, coffee and beverages
  • Showers and Toilets
  • Wireless Internet
  • Internet Access
  • Apple Computers
  • Family Zone
  • Newspapers and Magazines

Wellington – International Business Lounge

Location

Airside via international departures lounge

Hours

04:30  06:30

14:00 to 17:00 Mon/Tue/Sat

13:30 to 17:00 Wed/Thur/Fri/Sun

  • Lounge Dining
  • Bar Service
  • Barista
  • Tea, coffee and beverages
  • Showers and Toilets
  • Wireless Internet
  • Internet Access
  • Newspapers and Magazines

Darwin – International Business Lounge

Location

First Floor, next to Gate 1

Hours

Open two hours prior to each Qantas service until the last Qantas departure

  • Lounge Dining
  • Bar Service
  • Tea, coffee and beverages
  • Showers and Toilets
  • Wireless Internet
  • Internet Access
  • Apple Computers
  • Newspapers and Magazines

Adelaide – International Business Lounge

Location

Departures level, opposite Gate 21

Hours

05:00 to 21:30

  • Bar Service
  • Barista
  • Tea, coffee and beverages
  • Showers and Toilets
  • Wireless Internet
  • Internet Access
  • Apple Computers
  • Newspapers and Magazines

Special Services

  • Priority check-in areas
  • Priority baggage drop off
  • Accelerated security and passport clearance
  • Priority boarding
  • Priority baggage handling

Chauffeur Drive

Complimentary to customers in First and Business at a range of destinations.

Start your journey with the luxury of a chauffeured transfer. Our chauffeurs can be waiting for you when you arrive at your destination and return you to the airport for your flight home.

Our transfers+ are complimentary for customers travelling in International First and Business on flights between Australia, Dubai and London*.

Sydney Int Apt (SYD)

Terminal Seating
Terminal Cleanliness
Queuing Times

Melbourne Int Apt (MEL)

Terminal Seating
Terminal Cleanliness
Queuing Times

Brisbane (BNE)

Terminal Seating
Terminal Cleanliness
Queuing Times

Perth Int Apt (PER)

Terminal Seating
Terminal Cleanliness
Queuing Times

Adelaide Int Apt (ADL)

Terminal Seating
Terminal Cleanliness
Queuing Times

At a glance

From check-in to arrival, it’s all about you.

Skybed

Whether you’re relaxing, working, being entertained or sleeping, we want you to fly in contemporary comfort. Enjoy a new level of intelligent seating with our award-winning Skybed.*+

Once you’ve made use of our extensive storage space, shift your seat into a position that suits you, using a wide range of seat adjustments. You can explore the seat’s unique massage options or settle in to enjoy your own personal inflight entertainment. You might just want to flick on your reading light and snuggle into your Skybed cocoon with a good book. When you’re ready to sleep, convert your Marc Newson-designed, second generation Skybed into a two-metre, fully-flat bed.

Get sleepy in Business. Our sleep service, including a new mattress, duvet and turndown service, is available on selected flights to LA, Dallas, Johannesburg, New York, Singapore, London, Hong Kong, Narita, Bangkok, Jakarta, Shanghai and Manila. Why not try our T2 Wellbeing tea before you go to bed? Our customers are telling us they love it.

Amenities

Qantas customers travelling internationally in Business* will now experience luxury Australian-made spa products, ASPAR by Aurora Spa, in newly designed Kate Spade and Jack Spade amenity kits.

The Kate Spade kit for ladies features a bold new geometric print and the Jack Spade kit for men features a modern colour palette, the second designs to launch as part of Qantas’ partnership with the brands.

The amenity kits include a Qantas exclusive ASPAR Sweet Orange & Shea Hand Cream, Vanilla & Orange Lip Moisturiser and an Ultra Hydrating Face Moisturiser, to help customers relax and keep skin hydrated while in flight.

Qantas designed unisex grey pyjamas feature the Kangaroo logo on the front and Qantas on the back, and are available on selected flights.

Entertainment on Board

Sit back and be entertained by our advanced entertainment system. Features include a personal touch screen up to 12.1 inches, noise-cancelling headsets and on-demand control.

Choose from hundreds of entertainment options including the latest movies, TV programs – including children options – multiple destination guides, radio channels, CD albums, moving maps and interactive games.

Personal telephones are available in every seat, along with reply text messaging, laptop power outlets and USB connectivity.

Food and Beverage

You can now choose from our Rockpool designed International Business menu (including an online exclusive on certain flights) prior to select flights with Menu Select.

Once onboard, you’ll discover a contemporary selection of Rockpool inspired small and main plates* along with our standard full formal dining offering, all served on beautiful Marc Newson-designed tableware.

You can also consult one of our Sommeliers in the Sky, who’ll tell you all about our selection of award-winning wines and champagnes to match your meal. Qantas won Best Business Class Sparkling and Best Overall Cellar at the Cellars in the Sky Awards 2012.

On our shorter overnight flights between Australia and Asia you’ll be able to enjoy even more rest, with our new breakfast service offering faster, simpler options.