The 3-Star Airline rating signifies a satisfactory standard of core Product for most travel categories (ie. cabin of travel), but it also reflects some inconsistency amongst either standards of front-line Staff Service or Product delivery for the Cabin Service and their home-base Airport environments.
| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Airbus A330-300 | 124 cm | 53 cm | 180 °  |
34 | 1-2-1 2-2-1 |
 |
Airport Lounges.
If you are a First Class or a Première guest, you can relax and enjoy complimentary snacks and beverages in our plush airport lounges.
JetPrivilege Platinum and Gold members can continue enjoying complimentary lounge access for self when travelling on eligible Jet Airways flights. However, for travel within India, Platinum and Gold tier members will not be eligible for complimentary lounge access in case of bookings made on ‘Deal’ Fare Choices in Economy.
Effective March 1, 2017 access to airport lounges at Colombo, Dhaka and Kathmandu airport will be available only for guests travelling in Premiere on a full fare ticket. Guests travelling in Economy or availing airport upsells, online upgrades and JetPrivilege vouchers or Upgrade using JPMiles for travel in Premiere will be unable to access the lounge.
Effective Oct 4, 2016, JetPrivilege Silver, Gold & Platinum members will enjoy complimentary access (self only) to Etihad Airways Partner airline lounges. These airline partners include Etihad Airways, Etihad Regional, Alitalia, airberlin, Air Serbia & Air Seychelles.
Jet Airways Airport Lounge(s) in Delhi
Premium Plaza
| Location: | After Security |
| Available For: | Guests travelling within India and guests travelling on international flights |
| Access to: | Guests travelling within India
· Première · JetPrivilege Platinum · JetPrivilege Gold · First Class · Première · JetPrivilege Platinum · JetPrivilege Gold |
| Operating Hours: | 24 hours |
Facility available
- Laptop charging point
- Mobile charging point
- Display screens
- Magazines and Newspapers
- Internet access
- Wi-Fi facility
- Rest area
- LCD TV
- Massage chairs
Note : In accordance with our lounge access policy, guests will be allowed to avail of the lounge facilities only within 3 hours prior to departure
Jet Airways Airport Lounge(s) in Mumbai
MALS Lounge
| Location: | Terminal 2, Level 3 after security check, Ground floor |
| Available For: | Guests travelling within India |
| Access to: | · Première
· JetPrivilege Platinum · JetPrivilege Gold |
| Operating Hours : | 24 hrs |
Facility available
- Laptop charging point
- Mobile charging point
- Display screens
- Magazines and Newspapers
- Internet access
- Wi-Fi facility
- LCD TV
Note : In accordance with our lounge access policy, guests will be allowed to avail of the lounge facilities only within 3 hours prior to departure
MALS Lounge
| Location: | Level – 3, Next to Gate 86 |
| Available For: | International guests |
| Access to: | · First Class
· Première · JetPrivilege Platinum · JetPrivilege Gold |
| Operating Hours: | 24 hours |
Facility available
- Laptop charging point
- Mobile charging point
- Display screens
- Magazines and Newspapers
- Internet access
- Wi-Fi facility
- LCD TV
Note : In accordance with our lounge access policy, guests will be allowed to avail of the lounge facilities only within 3 hours prior to departure
Special Services
Priority baggage check-in
Priority Immigration and Security Lane
Priority boarding
Priority baggage claim
Delhi Indira Ghandi Apt (DEL)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
Mumbai Chatrapati Shivaji Apt (BOM)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times |  |
At a glance
Your Space
Catch up on work or stretch out and relax in the most spacious seat in the sky and you’ll realise why Jet Airways Première is an experience unlike any other! Herringbone seat configuration gives easy aisle access for every seat, and with a laptop plug-in socket at every seat, you’ll always be connected.
Comfort
Our Première cabin features a revolutionary lie-flat bed, surrounded with a wall of privacy and personal space. Chill out with a book or just get that well-deserved rest, and arrive at your destination relaxed and refreshed.
Entertainment on Board
Entertainment
From Hollywood and Bollywood blockbusters to TV shows to business news, the latest on-demand in-flight entertainment is available at your fingertips – on your own personal 15.4-inch, touch screen LCD TV. We’ll even bring you popcorn for the complete movie experience.
Food and Beverage
Cuisine
Experience a fine dining experience onboard with a choice of having your meal whenever you please with our ‘Dine Anytime’ feature. Savour some of the best culinary delights served throughout the flight and enjoy the flexibility of ordering any of your preferred options, anytime. This feature is available only on flights operated by A330 and Boeing 777 aircraft.