The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.
| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Boeing 787-9 | 201 cm | 56 cm | 180 °  |
1-1-1 | 1-2-1 |  |
| Boeing 777-200ER | 202 cm | 56 cm | 180 ° |
26 | 1-2-1 | |
| Boeing 777-300 | 201 cm | 56 cm | 180 ° |
44 | 1-2-1 | |
Airport Lounges
Our Air New Zealand Lounges are a great place to relax and refuel with something to eat and drink or to find a quiet space to get that last bit of work done before your flight departs.
We have comfortable, well-appointed lounges at airports in New Zealand and select destinations around the world. We also have Partner and Star Alliance agreements that give our passengers access to other airlines’ lounges.
Air New Zealand Auckland International Lounge
This is our flagship lounge in New Zealand which opened in 2015. It features an ultra-modern design with a mix of tailored seating zones to meet the different needs of our travellers whether they’re looking to relax, refresh or get some work done before they fly. This lounge overlooks the runway and features a covered outdoor terrace and fireplace offering a year-round outdoor area.
Access
- Airpoints™ Elite, Gold, Elite Partner and Koru members
- Business Class passengers departing on Air New Zealand flights
Transit access
This lounge is available to eligible travellers who are in transit.
Guests
Your guest/s must enter the lounge at the same time as you and be departing from the same airport terminal on an Air New Zealand international flight or an eligible international flight with the airline you’re departing on.
- Airpoints Elite members can bring one guest when travelling on Star Alliance flights and up to five guests when travelling on Air New Zealand flights
- Airpoints Gold, Elite Partner and Koru members with eligible access can bring one guest
Opening times
Open from 4:30am until the last departure.
Location
After security and immigration, walk past The Loop Duty Free on your left. Looking left, walk towards the shops. Travel up the escalator. View the Auckland international lounge map
Size
2100m2, seating for 375 guests.
Food & drinks
Food theatre, buffet meals, light refreshments, barista coffee and bar.
Business
WiFi, business desk, laptops available on request and printing facilities.
Entertainment
Newspapers, magazines and TV.
Bathrooms
Toilets, showers, towels and hairdryers.
Air New Zealand Christchurch International Lounge
A sleek, well-equipped and comfortable lounge. An excellent place to relax.
Access
- Airpoints™ Elite, Gold, Elite Partner and Koru members
- Business Class passengers departing on Air New Zealand flights
Transit access
Not available.
Guests
Your guest/s must enter the lounge at the same time as you and be departing from the same airport terminal on an Air New Zealand international flight or an eligible international flight with the airline you’re departing on.
- Airpoints Elite members can bring one guest when travelling on Star Alliance flights and up to five guests when travelling on Air New Zealand flights
- Airpoints Gold, Elite Partner and Koru members with eligible access can bring one guest
Opening times
Open 2 hours and 30 minutes prior to departure.
Location
Level 1, after security and immigration, turn right and walk past JR Duty Free. View the Christchurch international lounge map
Size
597m2, seating for 125 guests.
Food & drinks
Light refreshments and bar.
Business
WiFi and business facilities.
Entertainment
Newspapers, magazines and TV.
Bathrooms
Toilets, shower, towels and hairdryers.
Auckland Regional Lounge
Our Auckland Regional lounge was the first lounge to open, from the Lounge Development Programme, in the new ultra-modern stylish design and is in a convenient location for flights going to provincial destinations on our regional domestic aircraft.
Access
Airpoints™ Elite, Gold, Elite Partner and Koru members departing on an Air New Zealand flight (no more than four hours prior to flight departure).
Guests
Airpoints Elite, Gold, Elite Partner and Koru members can bring in one guest to Regional lounges, your guest must enter the lounge at the same time as you and be departing from the same airport terminal on an Air New Zealand flight.
Opening times
Open one hour before the first flight until the last departure.
Location
The eastern end of the domestic terminal building near the airline’s valet parking drop-off point.
Size
167m2, seating for 80 guests.
Food & drinks
Light snacks, barista coffee and bar.
Business
Wifi and business desk.
Entertainment
Newspapers, magazines and TV.
Special Services
Priority Check In
Priority Immigration and Security Lanes
Priority Baggage Handling
Auckland Apt(AKL)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times |  |
Christchurch Int Apt (CHC)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
At a glance
Boeing 787-9 Dreamliner
You’ll find the best sleep in the sky right here. Business Premier cabins feature Air New Zealand’s signature chalk coloured luxurious leather lie-flat bed, complete with an indulgent memory foam mattress, a cosy duvet and two full size pillows. It doesn’t get more comfortable than this.
Boeing 777-300
Our Business Premier cabin delivers all the things our customers love, with fresh twists. The luxurious 22″ wide leather armchair converts to a fully lie flat 6’7.5″ bed – one of the longest in the sky. And we’ve made it even more indulgent with a thicker mattress, fluffy duvet and full size pillows.
Boeing 777-200
Relax in comfort while you enjoy the special features of the Business Premier seat. The seat is a luxurious 22″ wide leather armchair with separate ottoman footrest that doubles as a visitor’s seat. When it’s time to sleep, it converts to a 6’7.5″ bed with your own large cotton pillow, duvet and sleep sheet.
Entertainment on Board
Take control with on-demand entertainment and enjoy a wide range of audio and video including the most recent blockbuster movies, TV programmes, exclusive audio programmes, and a CD collection of the very best in music.
You’ll enjoy your own individual screen and your entertainment experience will be enhanced with Active noise cancellation headsets to ensure crystal clear sound. If the kids are coming too, there’s a dedicated section with content specifically selected to entertain a younger audience.
Food and Beverage
In our Business Premier cabins you’ll be treated to an unforgettable culinary experience. Our world renowned Kiwi chef has developed a mouthwatering menu full of fresh and innovative creations – from hotcakes for breakfast to char-siu duck for dinner.
And, of course, there’s an extensive selection of premium New Zealand wines to complement all meals. Still hungry? Don’t worry, you can order up a range of snacks throughout the flight directly from your entertainment screen.
See a sample Business Premier™ menu or learn more about our cuisine and wine.
You can also pre-order special meals when you book.