The 3-Star Airline rating signifies a satisfactory standard of core Product for most travel categories (ie. cabin of travel), but it also reflects some inconsistency amongst either standards of front-line Staff Service or Product delivery for the Cabin Service and their home-base Airport environments.
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| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Airbus A350-900 | 97 cm | 45 cm |  |
45 | 2-3-2 |  |
| Boeing 787-9 | 97 cm | 45 cm | |
35 | 2-3-2 | |
Airport Lounges
(Business and First Class Only)
Lotus Lounge is a place for you to focus on your business or relaxation.
Lotus Lounge offers you various comfortable facilities including:
– Service and staff quality are equivalent to inflight’s standards.
– Luxurious and elegant space decorated with many trees brings relax and privacy.
– Modern, active interior design in synchronization with corporation identification system.
– Amenities for business and entertainment:
+ Business area with Internet connected computers
+ Sockets in seating area
+ High-speed Wi-fi connectivity
+ Wide-screen cable/digital televisions
+ Various Vietnamese and International publications
– Meals and beverages: as recognized restaurants and hotels:
+ Diverse dishes structure, balancing among types of meal (breakfast / lunch / dinner/ snack) and regions (Western/ Asian)
+ Fully – service bar offering tea, coffee, juice, soft drinks, alcohol, beer, etc.
– Other amenities:
+ Separate area for smoking
+ Separate area for baggage and pets
+ Bathroom with high-end sanitary equipment, cosmetics and perfume oil.
Special Services
SkyPriority unites the most exclusive airport benefits of all SkyTeam alliance members into one, consistent experience for customers who travel in Business class or are Elite Plus member of SkyTeam. So, regardless of your airline or frequent flyer program, SkyPriority will speed and guide you through your journey with ease.
Who can get SkyPriority benefits?
The SkyTeam Alliance members include the following passengers:
Business Class passenger
Platinum member
SkyTeam Elite Plus member
SkyPriority Benefits:
Priority check-in areas
Priority baggage drop off
Priority service at ticket/transfer desks
Accelerated security and passport clearance*
Priority boarding
Priority baggage handling
Hanoi Noi Bai Int Apt (HAN)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness | |
| Queuing Times |  |
Ho Chi Minh City Tan Son Nhat (SGN)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
Da Nang Int Apt (DAD)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
At a glance
Superior service is guaranteed across all reservations when flying with Vietnam Airlines. For passengers wanting to take advantage of our deluxe comfort seats, priority check-in, and additional amenities, Premium Economy is a great choice at an even better value.
Onboard the new Boeing 787-9 Dreamliner, guests can stretch out with extra legroom and full-reclining seats with a generous 42” seat pitch and recline up to 7’’. Premium Economy is equipped with extra large windows with light balance control, private reading lights, and large overhead compartments for storage. Your premium space also comes with a private theatre with 6.4’’ screen and a world of entertainment right at your seat.
We are proud to introduce the new A350, with seats designed exclusively for Vietnam Airlines, offering more legroom and increased mobility. Our Premium Economy section offers near-flat reclining seats with a generous 38” seat pitch and recline up to 8’’ and the latest in entertainment with private 10.6’’ screen. In addition, the spacious luggage compartments with proper humidity conditions are optimized to bring the completed experience for your journey.
Entertainment on Board
A Rich Trove Of Amusement Awaits You
Get in on the action with the latest blockbuster thriller. Fall deep into a world of drama and romance. Our collection of international hits, feature documentaries, television series, newscasts, and children’s programming are regularly updated to keep you engaged and entertained onboard your flight with Vietnam Airlines.
Audio books are available in the A330, A350 and B787. Make your trip seem so much shorter and soothing by listening and absorbing information on science, culture, lifestyle etc…
If you simply lying back and relaxing with your goo music, you can also enjoy your favorite tunes with soundproof headphones and diverse genres of music available on the aircraft.
Enjoy passing the time with our selection of audio books, soundtracks, and interactive games, available onboard select aircrafts.
The LotuStar pamphlet is available on all flights to help passengers access our selection of onboard entertainment programs. In some cases, the programs could be changed based on your flight schedule.
Food and Beverage
Premium Economy offers an extensive menu of Vietnamese delicacies and popular world cuisine. We also have a selection of light snacks and beverages including sandwiches, cup noodles, and hand-selected wine. Passengers with special dietary needs may choose from an extensive list of options to accommodate their tastes.